How to Get Help

Our Cascade Station offices have relocated to our Campus for Children's Mental Health, 722 NE 162nd Avenue, Portland, OR 97230. Our main phone number remains the same at 503-239-8101. To contact our Access Center, please call 503-408-4705. For directions to our Campus for Children's Mental Health, click here.

To find out about any of our services, contact our Access Center at 503-408-4705 or at AccessCenter@AlbertinaKerr.org.


The Access Center phone line is staffed from 8 a.m. to midnight daily. When you call, we may ask for the following information to determine the needs of the child:
  • Child’s Name 
  • Date of Birth 
  • Guardian information 
  • Insurance information 
  • Current behaviors of concern 
  • Past mental health treatment, if applicable 
  • Services you are seeking 
  • Current medications 
  • Current treatment providers
Please call if you have any questions about your mental health coverage benefits for our services and we will be happy to assist you.