General Info 503-239-8101


The safety and well-being of our clients and staff is of the utmost importance to us. We are taking the evolving outbreak of COVID-19 very seriously.  We’ve been closely monitoring local public health updates to ensure we’re prepared for any possible disruptions to our services.

The steps we take already to make sure that we’re avoiding infectious diseases, like the flu, are the same steps we should take now to prevent the potential spread of this virus.


1) Follow regular medical support plans if you suspect a client may be ill

Please call your manager or the on-call manager and your Assistant Director as soon as possible for additional direction or updates. 

2) Clean your hands often

  • Wash your hands with regular soap and water for at least 20 seconds – about the time it takes to recite the alphabet.  Use a disposable paper towel to dry your hands.
  • Use 60% or higher alcohol gel hand sanitizer when handwashing facilities are not available

3) Cover coughs and sneezes

  • Cover your mouth or nose with a tissue. Then dispose of the tissue in a closed bin immediately after use and wash your hands or apply hand sanitizer.

4) Clean and disinfect “high-touch” surfaces often

  • Clean all “high touch” surfaces every day using a disinfectant cleaning spray – including counters, tabletops, doorknobs, phones, keyboards, remote controls, etc..  This is one of the most effective ways we can prevent the spread of this and other pathogens.
  • Contact the Facilities purchasing team for supplies. We are working with suppliers and business partners to fill orders.

5) Don’t touch your eyes, nose, or mouth

  • Especially with unwashed hands

6) Avoid close contact with sick people

7) Stay home when you are sick

  • If you have a fever, cough and difficulty breathing, seek medical attention by calling your provider in advance.  If you participate on our health plan, you can call an advice nurse at 800-813-2000 or request a same day or virtual visit online or with the app.


  • SUBACUTE: A sign is currently posted informing visitors they will not be allowed to visit if they have any signs of a cold.  
  • GROUP HOMES: Visitors should not enter the home if they exhibit any signs of a cold.

We will continue to update you as we learn more.

For accurate, detailed information about this virus, we encourage you to look to trusted sources:

  • Flyer (Click Here) to be posted in all Kerr common areas
  • Centers for Disease Control and Prevention (
  • Oregon Health Authority (
  • World Health Organization (
  • Association for Professionals in Infection Control and Epidemiology (

Thanks for the important work you do, and stay healthy!